Remote Support

Solutions:

Ravensoft Microsystems specializes in providing 24/7 remote IT support services worldwide.
Our managed services team has the expertise, tools, and processes to support businesses remotely.
Our remote IT support services are designed to be flexible, scalable, and quickly resolve technical issues.

"Remote Support Solutions That Fit Your Business"

Remote Technical Support Services We Offer

The key technical support services we offer include -

Setup and Install
- Microsoft DHS/DHCP Server and Configuration
- Server Migration and Group Policy Configuration
- Desktop Application Software
- Desktop and Laptop
- Printer and Peripherals
- Microsoft Windows/Exchange Server, AD Domain Environment, SBS
Incident-based Support
- Microsoft Exchange Server
- Microsoft Windows Server
- Microsoft Small Business Server
Managed Services
- Help Desk Services
- Server Deployment
- Server Support
- DBA Support Services
- Disaster Recovery Services
- Remote Backup Management
- IT Asset Management and Software Distribution
- Break Fix Support
- Proactive Management
- Consulting
Managed Monitoring Support
- Server Monitoring
- Network Monitoring
- Event Log Monitoring
- Website Monitoring
- Online Connectivity Issues
- Virus Removal Support
- Slow or Sluggish System
- Boot Up Issues
- Erratic System Behavior
- System Formatting
- Spyware/Adware/Malware Removal
- Browser Connection Issues
- Data Retrieval Issues
- Performance Tuning

Why Choose Ravensoft Remote IT Support Services?

We are in the IT support industry for almost two decades now. We have gained enough experience to cater to your various remote IT support requirements. Some of the key reasons for you to choose us are -

Flexible Pricing Options

With us, you have the liberty to choose the pricing model. Those are based on factors such as the complexity of issue resolved, call duration, number of calls, etc. We also customize our after-sales support service's pricing based on your niche needs.
High Quality

Ravensoft Microsystems is an ISO-certified organization and you can be assured of receiving high-quality remote IT support services and get the client's IT issues resolved within a quick time.
Multilingual IT Support

We have employed remote IT support executives who are well-versed in multiple languages. It helps us convey vital information in the language your customer is comfortable with and provide seamless user experience.
24/7 Availability

We are available 24/7 support services so that we meet all the requirements and keep your brand reputation intact.
Experienced Team

We have an experienced and trained team that assists us to deliver flawless results at every level. Our Remote Desktop Support Experts includes experienced specialists in dealing with any kind of complex problems.